We connect you with vetted local tradespeople across multiple disciplines including:

Gas Engineers - Boiler installations, servicing, repairs, CP12 certificates

Plumbers - Repairs, installations, emergencies, burst pipes

Electricians - Rewires, consumer unit upgrades, fault finding, EICR certificates

CCTV & Security Systems - Residential and commercial installations, repairs, maintenance, access control

Locksmiths - Lockouts, lock changes, key cutting, emergency boarding up

Solar Energy Solutions - Installations, Repairs

Roofing - Roof Repairs, Roof Replacements, Roof Insulation

HVAC - Air Conditioning, HVAC Installations, Ventilation Systems

Builders - Extensions, Loft Conversions, Renovations, Refurbishments, Bathroom Installations, Kitchen Installations

Yes. All tradespeople in our network are fully vetted, insured, and qualified in their respective fields. We only work with trusted local professionals who meet our strict standards.

Simply call us or request a callback through our website. Our friendly team will:

Take your details and understand your requirements

Arrange a tentative booking time that suits you

Call you back to confirm the time and provide a ballpark figure

Dispatch a vetted local tradesperson to your property

We cover London and surrounding areas. We connect you with local tradespeople in your area for fast response times.

Response times depend on your location and the urgency of your job. For emergencies, we prioritise the earliest available appointment and aim to have someone with you as soon as possible.

We operate a simple 3 step booking process:

Immediate booking
We take your details and arrange a convenient day and time, sometimes as a tentative booking.

Callback confirmation
Our team confirms the appointment and, where possible, provides a ballpark estimate. Final quotations are usually given on site.

Yes. The tradesperson will need access to the property to assess the job and carry out the work.

Please contact us as soon as possible. We understand plans change and will do our best to accommodate your new availability.

Yes. Your tradesperson will call you approximately 30 minutes before they arrive to confirm they are on their way.

Our pricing depends on the type of work required. In some cases, our customer service team can provide a ballpark estimate over the phone based on your description of the job. However, we prefer to inspect the work first so we can provide an accurate and factual quotation.

No. Every job is different. We may provide a ballpark estimate over the phone depending on the information you give us, but we prefer to assess the work first before providing an accurate fixed quotation.

The final price is confirmed when the engineer arrives on site and has fully assessed the work required. You are never committed until you agree to the quote.

Absolutely. We believe in complete transparency. Your tradesperson will provide a clear, firm quote before any work begins. You only proceed when you are happy with the price.

We understand. Our tradespeople provide competitive pricing and you are under no obligation to proceed if you are not comfortable with the quote. We can also arrange for a second opinion if needed.

No. The quote provided by your tradesperson is the price you will pay. We believe in transparent pricing with no hidden surprises.

Emergency and out of hours callouts may incur an additional charge, and we'll always make this clear when you book. Standard appointments do not usually include a callout fee. In some cases, a travel charge may apply if the engineer has to travel a significant distance, but you'll always be informed in advance before any costs are incurred.

In most cases there is no upfront fee. However, for out-of-hours emergency callouts or where the nearest available tradesperson is travelling a significant distance to reach you, a small upfront fee may apply. This is to cover travel costs and will always be communicated to you clearly before anyone is dispatched. You will never be charged an upfront fee without being told in advance.

Emergencies include situations that pose an immediate risk to life, property, or security:

Gas leaks

Burst pipes or major flooding

No heating or hot water in extreme weather

Electrical fires or sparking sockets

Security breaches, burglaries, or break-ins

Lockouts where you are unable to enter your property

Security system failures

For gas leaks - Open windows, switch off your main gas supply if safe, move outside, and call us immediately

For burst pipes - Locate your stopcock and turn it off safely to stop flooding

For security breaches - Contact the police first if you haven't already, then call us for emergency boarding or system repairs

Yes. Emergency leads are prioritised and offered the earliest available appointment slot.

Emergency call-outs are prioritised and after-hours rates apply. Typical emergency rates are from £120 to £160 per hour. This is always explained when you book.

We offer boiler installations, boiler servicing, boiler repairs, CP12 gas safety certificates, gas fire servicing, cooker installations, and hob installations.

We recommend servicing your boiler annually to ensure it is running safely and efficiently. This also helps maintain your manufacturer warranty.

A CP12 is a mandatory gas safety certificate required for landlords and property owners. It confirms that all gas appliances, pipework, and flues are safe and compliant with regulations.

A standard combi or system boiler service starts from £80. Open flued boilers start from £130. Final pricing depends on your specific boiler and location.

Boiler installations start from £1,650 including flue and filters. The final price depends on the type of boiler, property size, and specific requirements.

We offer everything from minor repairs to full installations, including emergency burst pipe repairs, leak detection, bathroom installations, radiator repairs, and stopcock replacements.

While we dispatch an emergency engineer, locate your stopcock and turn it off safely to stop the flooding. Then call us for immediate assistance.

Plumbing repairs start from £80 per hour with a minimum 1-hour charge, then billed per half hour after that. Emergency rates may apply.

Yes. Our plumbers can repair or replace taps, fix leaks, and handle all general plumbing issues.

We offer electrical repairs, fault finding, consumer unit (fuse box) upgrades, socket and light fitting installations, full house rewires, EICR electrical safety certificates, and CCTV/doorbell installations.

An EICR (Electrical Installation Condition Report) is an electrical safety certificate that confirms the condition of your property's electrical installations. It is required for landlords and recommended for all homeowners.

For homeowners, we recommend every 5-10 years. For landlords, it is legally required every 5 years or at change of tenancy.

Full house rewires start from £2,500, depending on the size and complexity of your property.

This is an electrical emergency. Turn off the power at the fuse board immediately and call us right away.

We offer both residential and commercial security solutions including:

CCTV installations (wired and wireless)

Alarm system installations and repairs

Doorbell camera installations

Access control systems

Security lighting with PIR sensors

Fire alarm systems (commercial)

Emergency lighting (commercial)

Security system maintenance and servicing

Remote monitoring set-up

Yes. We specialise in both residential and commercial security installations, including multi-camera systems, access control, and integrated security solutions for businesses.

Residential CCTV systems start from £450 for a 4-camera wired system. Commercial systems with 8+ cameras start from £1,200. All prices are labour only, plus parts.

If it's a genuine security breach, contact the police first. If it's a system fault, check your power supply and connections. Our security specialists can diagnose and repair alarm faults.

Yes. We offer maintenance contracts for both residential and commercial systems. Residential from £85 per visit, commercial from £150 per visit.

Access control systems manage who can enter your property or specific areas within it. This can include key cards, keypads, biometric systems, or smartphone-controlled access.

We offer lockouts (gaining entry), lock changes, broken key extraction, emergency boarding up (after burglaries or storm damage), UPVC door mechanism repairs, and on-site key cutting.

Yes. Our locksmiths can gain entry to your property discreetly and efficiently. Lockouts start from £85, including standard lock manipulation/picking.

Lock changes start from £75 per lock, plus the cost of parts if you don't supply your own lock.

Our locksmiths can provide emergency lockout assistance, gain entry to your property, and cut new keys on-site if needed.

Yes. UPVC door mechanism repairs start from £95. Our locksmiths can diagnose and fix issues with multi-point locking systems.

Yes. Following a burglary or storm damage, we can board up your property to secure it. Emergency boarding up starts from £120.

Our voice agents are trained to handle general enquiries. For highly technical questions, your enquiry will be passed to a specialist who can provide expert guidance. Alternatively, we can arrange for a tradesperson to call you directly.

We can get a general understanding of your issue to assign the right tradesperson. However, a full diagnosis requires an on-site inspection by a qualified professional.

Simply fill in the callback form on our website, and our team will call you back shortly.

We'll ask for your name, phone number, address, and a description of your issue. This helps us arrange the right tradesperson for your job.

Yes. Your tradesperson will call you about 30 minutes before they arrive to confirm their ETA.

Simply contact us directly. Our friendly team will be happy to help with any questions you have.

Yes! We love referrals. When you book with us, ask about our referral programme. You can also quote a referral code if someone has recommended us to you.

When booking, simply provide your referral code to our agent or enter it on our website, and we'll process your referral.

No. The tentative booking simply reserves your time slot. The tradesperson will provide a firm quote on site, and you are never committed until you agree to the quote. You are free to decline the work if you are not happy with the price or scope.

If additional work is identified, the tradesperson will discuss this with you and provide a revised quote before proceeding. You are never committed to work you haven't agreed to.

Prices for building and renovation work are provided on assessment. Every project is unique and requires a site survey before we can provide an accurate quote. Contact us to arrange a free no-obligation assessment.